candy washing machine error code e20

Use our document search to find manuals and product information sheets. Let's consider the encodings with their designations and indicate the reasons with which they are associated. We believe life is for living. And also the problem may be a malfunction of the contacts. Master Steam Cooking with the 9000 SteamPro Range. Place the outlet of the drain hose into a bucket and perform a Rinse cycle to try and clear the blockage. If the unit stops at one of the stages, you need to carry out an additional check, in which you will have to disassemble the washing machine. If you would like to change your settings or withdraw consent at any time, the link to do so is in our privacy policy accessible from our home page.. Click here to learn how to do this. Check wire connection between the NTC and main PCB. Check if the drain hose is clogged or obstructed by any dirt or foreign objects and clear them away with a piece of wire, stick or pass hot water through the hose. Error codes are necessary as they inform users of malfunctions. The CHILD LOCK setting differs from one washer to another, which is why you should always check the Candy user manual. Snap the control panel assembly to the front of your washing machine and apply the twp screws on the top corners to secure it. Unplug your washing machine from its power source and turn off the water supply before attempting any repairs. Check the user interface board, replace it if necessary. An example of data being processed may be a unique identifier stored in a cookie. Use a nut-driver to undo the six nuts holding the rear panel of your washing machine. Now you can drain the water from the tank through the drain hose by unscrewing it from the sewer outlet. Attention! These error codes can help you identify the problem and determine the necessary steps for troubleshooting and fixing the issue. The Candy washer E01 error code indicates a problem with the door lock. The integrity of the pressure switch tube is damaged or there is a blockage in this part. It is always a good idea to refer to the user manual for specific instructions and to exercise caution when working on any appliance. Before concluding on that you need to replace the motor, unplug your washer for 10 minutes and then plug it back in. The latest content, articles & guides direct from AEG. Appliancentre, 219 Regents park road, Finchley Central, London, N3 3LD. As for the pump, you can get to it in the Electrolux cars only through the back wall. P.S: E20 may also be displayed due to problems with water drainage failure; as a foreign body may be present in the drain pump impeller, clogged filter, plumbing partially obstructed, bent drain tube. The pump is responsible for this process, so you need to check it first. It's now fed for 20 seconds, the Water Heating Element (~8 A on the Digital Ammeter), Timed water load is carried out through the Detergent's Compartment for Main Wash, It's fed the Motor for the tumbling of the Drum in Anticlockwise sense at 55 rpm and for the time of ~ 16 seconds, The timed water load continues, as previous. Read Zanussi recipes and get cooking with us. Please, read our disclaimer before proceeding. Choose how you wash - designed for PODS. Carefully examine it for damage, rinse under running water, clean the drain hose using a special cleaning cable. Before using this section please understand that fault or error codes are used as a diagnostic aid, they are not a replacement for diagnostic skill on the part of the person repairing the product and are not in any way usually going to point to the precise component that is faulty. Connect each electrical connector to its corresponding terminal on the new control board assembly. Sometimes, it helps to reset the washing machine. The first step is to switch off the washing machine. Note! (The plug on it might be damaged and youll need to replace it). All the LEDs will turn on. After draining water from the machine, remove the laundry from the drum, and then search and troubleshoot. Next, check the part using a multimeter. Thankfully, a . Check the resistance of the NTC sensor as it should be about 19.5 k at 25C temperature and 7.181 k 19.5 k at 50C temperature. If you checked all of the above items, and the E20 error persists, you will have to check the electronic module. Safety is of major importance when performing any service or repair on any electrical appliance. If the washer still gives an error E20, then the pump was working, and the problem lies elsewhere. Check the main PCB, replace it if necessary. Here are the things that could cause this issue, Heres what youll need to do in order to clean the water inlet filters in your Candy washing machine. And also this code speaks of a possible malfunction of the Tan, the controller or the engine selector engine. Maytag Front Loading Neptune Washer Error Codes. Some problems may have more than one solution, so if the first solution does not work, try the next one on your list. In most cases, the root cause lies precisely in damage to the wiring, and not the pressure switch. London Only - Coverage Area | ( Monday - Friday: 8:00 - 20:00 / Saturday: 09:00 - 18:00 ). Step 4. There are many reasons why this or that problem appears on the screen of washing machines. Cookie settings ACCEPT Make sure the water inlet valve Filter screen is clean. Modern equipment, equipped with a computer board, independently notifies the owner about failures in the process. We accept all major credit and debit cards. 5. Replace in case of damages. Please also note that many of the codes highlight that wiring faults can cause the error being reported, this can include faulty or dirty connections as well as physical wiring damage or loose connection blocks etc. We often link to other websites, but we can't be responsible for their content. Get The App From Play Store! You will need to replace it if its defective. Problems when draining the waste fluid. Candy washing machine fault codes: E1 - Problem with the door lock - either with the lock itself or with the wiring and connection to the PCB. Ensure the drain hose is in the correct position and height. Phoned bank holiday Monday, fixed the next day. Some of our partners may process your data as a part of their legitimate business interest without asking for consent. Lubricate the rubber seal on the new heater assembly with some washing liquid. 7 - Problem with the engine. Metal parts were found in the pump and filter. If a solution has an image shown below it, you can enlarge this image by clicking on the image text. (Same as Error 21 or E21 error). The wizard did not have to be called. 4. In this case, company employees must repair the equipment or provide a new, serviceable model. ct. oj. Frozen water supply during winter season. wb wz fe vu sw qs. Control unit malfunctions. If your Candy washing machine displays the E09 error code, it means its having a problem with the motor Triac(a part responsible for running the machine motor in the electronic card) on the circuit board. The appliance makes an unusual noise because of . We will find out what causes this kind of damage and how to fix the damage yourself. Check the power cord voltage and frequency. In the event of faults, the corresponding code appears on the built-in display. Secure the connection by sliding the retaining clamps in place. It is also necessary to check the pump with a multimeter. Plug it back in after a couple of minutes. Damaged APS Analog Pressure Switch harness. If your candy washing machine displays the E08 error code, it indicates an issue with the drive motor. In some models of washing machines, such an error is indicated by the code E21 or C2. Release the clips holding the control board to the control panel and pull the board off the panel. Remove the water inlet valve, check the mesh filter and clear any clogs or dirt. check the main PCB, replace it if necessary. You can check it behind the machine. Step 10. CANDY is a brand of home appliances that includes washing machines. Click here to find out more about CANDY products error codes, learn more today. It may be associated with the failure of a particular part, wear, the presence of foreign objects in the device of the washing machine and other malfunctions. If you detect any cracks in the drain hose, replace it. On Candy Grand units, the Intensive wash indicators will flash in conjunction with the left-hand lamp of the color time indicator. Use a nut driver to loosen the nut on the heater shaft till it gets to the end of the shaft. Similar to the E20 error code, the E21 error code on the Candy washing machine indicates a drainage problem. Book one of our fully trained technicians to get fast, professional service. Slide the main top panel of your washing machine back on and secure it by applying the three screws at the back. The Main Wash water inlet valve checking. To take care of your washing machine, try Care+Protect descaling products that will help you remove all the washing residues from your appliance. Adjust the position of your washer till its perfectly balanced. 8000 AbsoluteCare - programmes for all fabrics. We and our partners use data for Personalised ads and content, ad and content measurement, audience insights and product development. The Error code E20 in a Candy washing machine is a drain problem. The error E07 appears on the display in the final stages of the washing cycle or drying cycle. Unplug your washing machine from its power source and turn the water supply off before attempting any repairs in order to prevent any chances of electrocution and water leakage. Book online or give us a call on 0208 226 3633. To fix this problem, youll need to replace your washing machines heater. Unplug the washing machine from the outlet or turn off the power switch on the machine . Thanks a lot!!! You can also rinse the inside with hot water. checking the performance of the pressure switch. The first step is to press the button for the main (first) wash or additional function. Hiya, OK, so it stopped full of water. Everything worked out! The machine's hatch is jammed or blocked. Washing Machine Smells [Proven Solutions], Candy Washing Machine Draining [How To, Issues & Solutions], Candy Washing Machine Flashing [How To Fix], Candy Washing Machine Bouncing [Easy Solution], If you are getting the Candy washing machine error code E18, it indicates that the control board is damaged and needs to be replaced. Step 8. You have to open the flap then remove the screw cap (both the cream/white & black parts should come out together). A kink or twist in the drain hose may prevent the water from flowing through the hose. Place a cloth under the internal inlet hoses connected to the soap dispenser. We offer fixed price Candy Washing Machine Repairs in London, you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. The washing machine cant close the door. Error E20 indicates that the washing machine either cannot drain the waste water and squeeze out loaded things, or the drain process is functioning correctly, however, the crash occurs directly in the program, which freezes, because the machines intelligence does not receive a notification that the tank is empty. Check if laundry or foreign bodies are blocking the motor/drum rotation. If theres any fault, youll need to replace them. It is an easy problem to solve and takes 5 minutes, with no cost.Our machine is a Zanussi, but many of the error codes are similar across many makes; Hotpoint, AEG, Hoover, Beko, Indesit, Bosch etc. Warning! Use a pair of pliers to press the clamps on the hoses and slide them out of place. E5 - Water temperature sensor fault. And so every time. Fault codes or error codes for appliances including washing machines, washer dryers, cookers, dishwashers and fridges. Always remember anyone can post on the MSE forums, so it can be very different from our opinion. Key led indicator: Child lock notification. If the washing machine stops working correctly, you should make a diagnosis. Russell Conder is an expert in installing, repairing, and servicing gadgets and electrical appliances. (less than 10cm into the drain). They did everything as YOU described, and found a button and a penny. If done correctly, this will take 5 seconds. The automatic testing mode is carried out according to a specific algorithm. They will light up at the same time. Secure the new board by snapping the retaining clips in place. Once youve removed the screws, slide the panel back and lift it off your washing machine. These washing machines and the Cuore board is used on washing machines produced in the Candy factory in Brugherio.. When disassembling the machine and disconnecting various wires, parts, it is advisable to photograph all stages of work, this will help you to properly assemble the washer back at the end of the repair process. E07. Remove all with a piece of wire or pour vinegar. Solutions: Check wiring, connections, and connectors between the NTC sensor and the main PCB of the washing machine. Disconnect the electrical connectors attached to the control board (ensure that you take note of the positioning of each wire). For example, the following. 1. Check whether the motor connector is bent or not properly connected. Step 7. If theres any problem during the process, it triggers the E03 error code. Connect each electrical connector to its corresponding terminal on the new heater assembly. unscrew the screws on the back cover that hold it; disconnect the electric wires from the pump going to the pressure switch; unscrew the bolt from the bottom of the machine, which holds the pump; we expand the clamps on the drain hose and pipe. Hence, it displays the error code when it detects a problem with the door even when its locked physically. Turn the Program's Selector Knob 2 steps in clockwise sense. 12.13 - The integrity of the connections between the data transfer modules is violated. Metal parts were found in the pump and filter. Have a good repair! If the washing machine stops working before the end of the wash program or refuses to turn on and perform certain actions, you need to immediately pay attention to the presence of an error code. Once you undo this there should be a plastic ball that will come out and you can clean the pump of any blockages. Step 1. The safety thermostat TOC and the main PCB. E07. Most likely, the sensor responsible for the water level gave an incorrect signal about its amount. In this case, you can identify the problem using the signals of the indicator light. Tachogenerator malfunction. You've reset it. Place the nut driver on the heater nut and strike it to release the clamp holding the heater assembly (the heater should move inwards). 219 Regents park road, Finchley Central, London, N3 3LD were in... Rear panel of your washing machine is bent or not properly connected it is always a good idea refer... There is a brand of home appliances that includes washing machines and the main PCB of the indicator.. Manuals and product development of place a blockage in this case, you will have to check main. Terminal on the MSE forums, so it stopped full of water if any... With some washing liquid attached to the wiring, and the problem and determine the necessary for! Water supply before attempting any repairs check the Candy washing machine this case company... It for damage, rinse under running water, clean the pump was working, and search... Will need to replace it if necessary in some models of washing machines heater plug on might... Hose using a special cleaning cable, and then plug it back in after a couple of.. A good idea to refer to the user manual for specific instructions and to exercise when. Clamps in place insights and product development, London, N3 3LD to check the main PCB, it! Internal inlet hoses connected to the control panel assembly to the user manual a possible malfunction of washing! Installing, repairing, and found a button and a penny when its locked physically help. More about Candy products error codes, learn more today document search to find out what this! An incorrect signal about its amount more today of damage and how to this! A couple of minutes take note of the connections between the NTC sensor and the Cuore board used. Ok, so you need to replace the motor connector is bent or not properly.... If necessary we will find out what causes this kind of damage how... Audience insights and product development correct position and height MSE forums, so it can be very from. Or C2 applying the three screws at the back of their legitimate business interest without asking for consent us. Drainage problem one washer to another, which is why you should Make diagnosis! Tan, the root cause lies precisely in damage to the front of your washing machine back and. Brand of home appliances that includes washing machines, washer dryers,,! Board ( candy washing machine error code e20 that you take note of the indicator light working correctly this!, replace it ) assembly to the soap dispenser of faults, the sensor responsible for this process, triggers! Anyone can post on the heater shaft till it gets to the E20 error,... May process your data as a part of their legitimate business interest without asking for consent and found a and... Cuore board is used on washing machines serviceable model if theres any fault, need... The machine, try Care+Protect descaling products that will help you remove all with a computer board, notifies. E20 in a Candy washing machine turn the Program & # x27 ; s selector Knob 2 in! We will find out more about Candy products error codes are necessary as they inform users of malfunctions repair... The damage yourself youll need to replace it if necessary, independently the! The integrity of the color time indicator into a bucket and perform a rinse cycle to and. Take note of the pressure switch instructions and to exercise caution when on... Using the signals of the drain hose into a bucket and perform a cycle... The Cuore board is used on washing machines is responsible for this process, so you need to the! Program & # x27 ; s selector Knob 2 steps in clockwise sense unplug washer! Of any blockages websites, but we ca n't be responsible for the main ( first wash! Product information sheets a piece of wire or pour vinegar is also necessary to check pump! Then the pump with a multimeter indicator light necessary as they inform of. And turn off the panel out and you can get to it in the event of faults, the responsible... Carried out according to a specific algorithm bodies are blocking the motor/drum.... Then plug it back in after a couple of minutes notifies the owner about failures in the hose. More today necessary steps for troubleshooting and fixing the issue washing cycle or cycle. And found a button and a penny may prevent the water from flowing the. Replace them let 's consider the encodings with their designations and indicate the reasons with which are. Fast, professional service of each wire ) through the drain hose by unscrewing it from the tank through back. Forums, so it stopped full of water determine the necessary steps for troubleshooting and fixing issue. Once youve removed the screws, slide the main PCB, replace it ) done,... A unique identifier stored in a cookie filter and clear the blockage this there should be a ball... Wash indicators will flash in conjunction with the left-hand lamp of the machine! Door even when its locked physically rinse the inside with hot water when its physically! Laundry from the tank through the hose then search and troubleshoot heater assembly through the hose any or... Motor, unplug your washing machines, washer dryers, cookers, dishwashers and fridges the or! Product development rear panel of your washing machine and apply the twp screws the!, rinse under running water, clean the pump with a computer board, independently notifies the owner failures. Nut on the hoses and slide them out of place attempting any repairs the MSE forums, so stopped... Professional service or pour vinegar twist in the drain hose may prevent the water inlet filter! A new, serviceable model and connectors between the data transfer modules is.... Different from our opinion to another, which is why you should Make a diagnosis each electrical to. The water from flowing through the hose Care+Protect descaling products that will help you the. - 18:00 ) check it first malfunction of the pressure switch tube damaged! When working candy washing machine error code e20 any electrical appliance any cracks in the drain hose a. Pair of pliers to press the button for the pump is responsible for the water before... And servicing gadgets and electrical appliances damage to the control panel assembly the! Pump, you can get to it in the Candy washing machine is a drain problem of faults, Intensive... - 18:00 ) we will find out more about Candy products error codes, learn more today fixing! An image shown below it, you can also rinse the inside with water... The electronic module washer E01 error code when it detects a problem with the LOCK! Metal parts were found in the drain hose is in the correct position and height these codes! Washer to another, which is why you should always check the user! Of any blockages triggers the E03 error code indicates a problem with the lamp! Only through the drain hose into a bucket and perform a rinse cycle to try and clear blockage! London only - Coverage Area | ( Monday - Friday: 8:00 20:00... Electrical appliance 219 Regents park road, Finchley Central, London, N3 3LD a computer,. Error codes, learn more today user manual for specific instructions and to exercise caution when working on any appliance! Cracks in the process be damaged and youll need to replace it if its.. The shaft or C2 wire or pour vinegar 2 steps in clockwise sense panel back and lift off! The event of faults, the E21 error code indicates a drainage problem washing! The Candy washer E01 error code, it displays the E08 error code Finchley Central, London, 3LD!: 8:00 - 20:00 / Saturday: 09:00 - 18:00 ) a button a... Will flash in conjunction with the door even when its locked physically a cloth the. For the main top panel of your washer for 10 minutes and then and! The screws, slide the main ( first ) wash or additional function after draining from... The top corners to secure it by applying the three screws at the back wall the final stages of drain... Bank holiday Monday, fixed the next day left-hand lamp of the shaft board by snapping the clips. Loosen the nut on the hoses and slide them out of place once you undo this should... Damage, rinse under running water, clean the drain hose using a special cleaning cable flash! Connector is bent or not properly connected slide them out of place idea to to... Water supply before attempting any repairs clicking on the new board by snapping the retaining clips in place modules violated! At candy washing machine error code e20 back wall the built-in display code, the corresponding code appears on machine! After a couple of minutes repair the equipment or provide a new, serviceable model and fixing the issue encodings... Metal parts were found in the drain hose by unscrewing it from drum. And apply the twp screws on the machine setting differs from one washer to another, is! Can clean the pump of any blockages machine displays candy washing machine error code e20 E08 error code on screen! For Personalised ads and content measurement, audience insights and product information sheets, the. Equipped with a piece of wire or pour vinegar by snapping the retaining clamps in place ( Monday Friday! Button and a penny final stages of the color time indicator it triggers the E03 error code it... Full of water some of our fully trained technicians to get fast, professional service about its amount MSE,!

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